You'll receive a receipt via e-mail with each purchase.

You can also access your sales receipt by logging into your BKK-Film account. After logging in, navigate to the "Order History" section. There, you'll find a list of your previous orders, each with a link to view and print the corresponding sales receipt.

Certainly! We have a generous 30-day warranty policy that allows you to return items in within 30 days from the date of delivery. Whether it arrived damaged or the product stopped working during this time frame, we're here to help.

In the unfortunate event that your order arrives damaged, please contact our customer support team immediately. We'll work diligently to ensure your concern is addressed and assist you with the return process. For detailed instructions on how to initiate a return or report damaged goods, please refer to our "Returns and Refunds" page.

We strive to keep our inventory well-stocked to meet your needs. If an item is currently marked as "out of stock," we are actively working to restock it as soon as possible. You can sign up for our email notifications to receive alerts when the item is back in stock.

We offer both local and worldwide shipping options to cater to our global customer base. However, please note that any ongoing offers of free shipping apply exclusively to orders within Thailand.

For our valued international customers, we provide worldwide shipping services. It's important to be aware that when shipping to destinations outside Thailand, there may be additional customs charges, taxes, or import duties imposed by your country's customs authorities. These charges are not within our control and vary depending on your location and the contents of your order.